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ns2022en:service_facilities

Innholdsfortegnelse

7. Service facilities

7.1 Introduction

See Section 4-2 of the Norwegian Railway Regulations.

Chapter 7 contains information about service facilities associated with the Bane NOR railway network. This includes information concerning the terms of access to service facilities, the services provided at the service facilities and the charges. Information is included on both Bane NOR’s service facilities and service facilities belonging to others. With regard to service facilities belonging to others, information is either included in the Network Statement or reference is made to a website where the information is electronically available free of charge, see Section 5-1(3) of the Norwegian Railway Regulations.

Bane NOR has created a separate Service Facilities page on the Network Statement website. This page contains information for operators of service facilities that are not managed by Bane NOR. The page also includes a template that may be used to provide IMs with the required information, as well as information about deadlines.

Bane NOR is part of the Rail Facilities Portal. This portal can be used by service facility operators and service providers to inform RUs and other stakeholders about services and facilities. The structure of the Rail Facilities Portal has been designed for the purpose of allowing operators to fulfil their obligations pursuant to relevant legislative requirements. Additionally, the Rail Facilities Portal also acts as a marketing channel providing operators with the opportunity to showcase their services to a larger international market.

7.2 Service facility overview

The following overview and referenced annexes include service facilities linked to the railway network and associated services.

Section 4-2 of the Norwegian Railway Regulations Service facilities Annexes
a) Passenger stations 3.6.1.2
b) Freight terminals 3.6.2.1
b) Timber terminals 3.6.2.4
c) Railway yards 3.6.3.2
d) Stabling sidings 3.6.3.2
e) Maintenance facilities / Workshops 5.3.1.5.2
f) Other technical facilities 3.6.5
g) Port facilities 3.6.2.3
h) Relief facilities 3.6.8
i) Refuelling facilities 3.6.9

7.3 Service facilities managed by the IM

7.3.1 Common provisions

7.3.1.1 Access to service facilities and associated services

See Section 4-2 of the Norwegian Railway Regulations, those operating service facilities must provide access to the facilities and associated services, including track access, to all RUs at non-discriminatory terms.

Access to Bane NOR’s service facilities is priced in accordance with the marginal cost principle. For stations, the charge is included in the minimum access package, see Chapter 5, as the stations are located on main tracks. Access to tracks managed by Bane NOR to service facilities belonging to others is also included in the minimum access package.

Upon application, RUs have the right to use service facilities run by Bane NOR and the services provided at these, as described in Section 4-2 of the Norwegian Railway Regulations.

RUs must consult the proprietor of the service facility for access to and services at service facilities not operated by Bane NOR.

7.3.1.2 Charging of services at service facilities

See Section 6-9 (2) of the Norwegian Railway Regulations.

Bane NOR establishes charges for the use of services at Bane NOR’s service facilities and, at most, these can be priced at the cost charged for performing them (also referred to here as the production cost), including a reasonable profit. The production cost includes all actual direct and indirect costs involved in providing the service, as well as capital costs attributable to the offering of the service.

Indirect costs will be costs for activities linked to accounting, recovery, payment of salaries, audits, personnel services, HSE, ICT services, post, archiving and central switchboard services, etc. The concept of cost also includes capital costs, i.e. costs of equipment and calculative interest costs; in other words, the returns that Bane NOR could alternatively achieve by placing the funds corresponding to (net) investment amounts (after depreciation) in the market. The cost, which is used as a basis for the charge, is therefore independent of the form of finance selected (use of borrowing or equity).

The definition of “reasonable profit” as stated in Section 1-3 h) of the Norwegian Railway Regulations is used as a basis. Charging must be relative to the actual scope of use of the service.

The basis for charges for stations, stabling facilities and freight terminals is described in separate documentation reports: Charges for Stations - Annex to the Network Statement, Charges for Stabling - Annex to the Network Statement and the Service Directory.

7.3.2 Passenger stations

7.3.2.1 General information

There are 334 operational train stations and stops associated with the railway network. These are operated and managed by Bane NOR. Descriptions of all stations, including the services that are offered to RUs and passengers, can be found in Annex 3.6.1.2 Stations.

Contact information for each station can be found at https://www.banenoreiendom.no

Public information concerning all stations can be found at https://www.banenor.no/Jernbanen/Stasjonssok/

Below you will find an overall description of services at passenger stations.

7.3.2.2 Services

Station services include all elements associated with the operation and maintenance of the station, such as interior and exterior cleaning, corrective and preventive interior and exterior maintenance, interior and exterior lighting, operation and maintenance of technical installations (e.g. lifts, ventilation systems, heating, alarm systems), caretaker services, internal and contracted security services, snow removal and gritting of platforms and access areas, etc.

Passenger platforms for boarding and leaving trains form part of the railway infrastructure pursuant to the Norwegian Railway Regulations, Section 4-1 letter c) and are covered by the minimum access package even when passenger platforms are next to or adjacent to a station with passengers. The same is applicable to certain access points for passengers, including access for passengers on foot on arrival and departure, as well as safety and technical equipment at stations which is used for the operation of the railway infrastructure.

Station services also include communication of travel information. The list is not exhaustive. The content of station services will vary from station to station depending on the standard, size, etc. Facilities at each individual station are described in Annex 3.6.1.2 Stations.

Bane NOR defines standards, etc. at stations in accordance with the regulations in the ATS, section 9.1.5. The train companies are unable to opt out of some of the service elements supplied at individual stations.

7.3.2.3 Service facility description

An overview of public facilities, maps, information about train heating systems and tracks and platforms for all stations can be found in Annex 3.6.1.2 Stations. Schematic track plans for selected stations are also provided there.

7.3.2.4 Charges

Services specified in 7.3.2.2 are charged at the cost required to provide the service, including a reasonable profit. Charges for station services at each station are determined based on service packages. For further information about the charging of station services, please refer to the report Charging for stations Annex to the Network Statement 2022.

The following charges apply to 2022, based on 2019 charges:

Portfolio Total costs Number of departures 2019 Cost per departure (R20)
Service package 1 38,807,095 726,769 53
Service package 2 93,465,818 635,385 147
Service package 3 34,407,907 285,593 120
Service package 4 82,299,303 2,387,425 34
Service package 5 69,837,078 1,144,612 61
Multi-user stations 240,755,723 2,270,309 106

The charges in 2022 will be adjusted in accordance with Statistics Norway’s price index for operation and maintenance of road systems; see section 5.8.

7.3.2.5 Access conditions

All RUs that have permission to operate in the railway network and have entered into an ATS with Bane NOR have the opportunity to apply for train paths to be granted. Granted train paths must include access to stop at each station. See Chapters 3 and 4.

7.3.2.6 Capacity allocation

See Chapter 4.

7.3.3 Freight terminals

7.3.3.1 General information

The geographical location of freight terminals, a more detailed description and contact details are provided in the following annexes:

7.3.3.2 Services

The service comprises traffic management (management of train/locomotive/carriage movements, plus trucks at the terminal); issuing of licences to operators for provision of services at the terminal; ICT solutions (including TOS/terminal operation system); sweeping and cleaning and other cleaning of the terminal area; maintenance of tracks, catenaries, signalling systems and other technical equipment; access/gate control and other security; external lighting and other electrical systems (including points heating); snow clearing/gritting (clearing of tracks, clearing and gritting of loading lanes and the area for storage of load carriers).

The list is not exhaustive. The content of terminal services will vary from terminal to terminal depending on the standard, size, etc. There is further differentiation between two categories of freight terminals: intermodal/rail freight terminals and timber terminals.

If the IM has adapted freight ramps for loading and unloading of freight, these form part of the railway infrastructure pursuant to the Norwegian Railway Regulations, Section 4-1 c) and are covered by the basic service package, even when freight ramps are next to or adjacent to a freight terminal. If terminal tracks are owned by Bane NOR, the access service is also applicable to the use of the terminal tracks.

Bane NOR does not itself provide services for shunting at the terminal and/or for loading and unloading of freight trains. However, Bane NOR has preapproved terminal operators who can supply shunting, loading and unloading services. RUs themselves must enter into contracts with one of the prequalified operators/suppliers of terminal services. The scope and content of the services offered varies from one terminal to another.

Information about which terminal operators provide services at the terminals is given in the table below.

Terminal / Operator CargoNet Green Cargo Mosjøen Industrial Terminals CollieCare Auto Transport Axess
Alnabru X X
Nybyen / Drammen
Kristiansand/Langemyr X
Ganddal X X X X
Bergen/Nygårdstangen X X
Åndalsnes
Trondheim/Brattøra X X X
Trondheim/Heggstadmoen X X X X
Mosjøen X
Mo i Rana X X
Fauske X
Bodø X X
Narvik/Fagernes X X X
Rolvsøy X

For further information about services offered by terminal operators, please refer to the operators’ websites:

Access tracks to the freight terminals are open to trains 24 hours a day, 365 days a year. Terminal opening hours for receipt and dispatch of freight, including arrival and departure of lorries, may vary.

7.3.3.3 Service facility description

See Chapter 7.3.1.1 General information with links to the annexes for each terminal.

7.3.3.4 Charges

Access to freight terminals under the auspices of Bane NOR is priced in accordance with the marginal cost. Bane NOR has not had an economic model appropriate for cost charges for services of this type. In order to estimate the size of current operating and maintenance costs related to freight terminals and storage sidings, Bane NOR used the cost figures for Alnabru as representative for older terminals, and Ganddal as representative for newer terminals. This gave an annual average cost of NOK 650 per metre in 2018 charges for intermodal/rail freight terminals, excluding tied-up capital. Based on the track lengths at the terminals, the costs for each individual terminal were thus calculated. Based on the number of calls per terminal, the marginal costs for access to freight terminals were estimated using the ordinary least squares method. This is set out in Chapters 2.5 and 3.2.2 in Bane NOR’s Service Directory prepared in 2016.

The costs for timber terminals will be significantly lower.

The charges for the use of intermodal/rail freight terminals are twofold. Part 1. Bane NOR collects terminal charges – see tables below. Part 2. The terminal service provider charges for the services provided.

Part 1
Bane NOR collects terminal charges in accordance with the following rates:

Charges for access to intermodal/rail freight terminals (2021 charges)

Terminal Charge per train arrival
Alnabru 170
Nybyen (Drammen) 273
Kristiansand/Langemyr 273
Ganddal 268
Bergen/Nygårdstangen 273
Åndalsnes 273
Trondheim/Brattøra/Heimdal 113
Mosjøen 273
Mo i Rana 273
Fauske 237
Bodø 273
Narvik/Fagernes 273

The charges for the following timber terminals are as follows:

Charges for access to timber terminals (2021 charges)

Terminal Charge per train arrival
Borgestad 22
Braskereidfoss 22
22
Flesberg 22
Hove 22
Hønefoss 22
Jevnaker 22
Koppang 22
Nesbyen 22
Norsenga 22
Sørli 22
Vestmo 22

Charges will only be applied to departure terminals and trains travelling at least 5 kilometres from the departure terminal.

The charges in 2022 will be adjusted in accordance with Statistics Norway’s price index for operation and maintenance of road systems, see Chapter 5.8.

Part 2
The terminal service provider charges for the services provided.

All services at freight terminals are provided by terminal operators approved by Bane NOR. RUs must enter into separate service agreements with these terminal operators.

Terminal operators that perform services at the different terminals.

Terminal / Operator CargoNet Green Cargo Mosjøen Industrial Terminals CollieCare Auto Transport Axess
Alnabru X X
Nybyen / Drammen
Kristiansand/Langemyr X
Ganddal X X X X
Bergen/Nygårdstangen X X
Åndalsnes
Trondheim/Brattøra X X X
Trondheim/Heggstadmoen X X X X
Mosjøen X
Mo i Rana X X
Fauske X
Bodø X X
Narvik/Fagernes X X X
Rolvsøy X

For further information about services offered by terminal operators, please refer to the operators’ websites

7.3.3.5 Access conditions

Access conditions for the use of freight terminals are twofold.

Part 1. Bane NOR’s access conditions

Part 2. The terminal operator’s terms and conditions for the services provided.

Part 1
Bane NOR’s access conditions. Access conditions for railway companies to loading and unloading areas in Bane NOR’s freight terminals, in addition to any train paths allocated during the capacity allocation process are as follows.

  • A condition of all agreements concerning track access and use of services (ATS) is that data must be exchanged with Bane NOR’s terminal operation system (TOS). See Annex 2 to the agreement on track access.

Part 2
The terminal operator’s terms and conditions for the services provided.

Terminal operators that perform services at the different terminals.

Terminal / Operator CargoNet Green Cargo Mosjøen Industrial Terminals CollieCare Auto Transport Axess
Alnabru X X
Nybyen / Drammen
Kristiansand/Langemyr X
Ganddal X X X X
Bergen/Nygårdstangen X X
Åndalsnes
Trondheim/Brattøra X X X
Trondheim/Heggstadmoen X X X X
Mosjøen X
Mo i Rana X X
Fauske X
Bodø X X
Narvik/Fagernes X X X
Rolvsøy X

For further information about services offered by terminal operators, please refer to the operators’ websites

Access conditions for Vatnestrøm freight terminal (private)

https://www.iveland.kommune.no/naeringsareal.294732.no.html

For further information concerning freight terminals and the services provided at these – see Chapter 3.6.2. and Annex 3.6.2.1

7.3.3.6 Capacity allocation

Capacity is allocated through the capacity allocation process. See Chapter 4.

7.3.4 Marshalling yards and train formation facilities, including shunting facilities

7.3.4.1 General information

Shunting may be performed at several locations throughout Bane NOR’s network. Railway companies offer shunting as a commercial service at certain locations. Shunting may also be performed outside of these areas by the railway company itself, if permitted by railway conditions. For an overview of locations where shunting is provided as a commercial service by railway companies, please refer to the table in 7.3.4.2

7.3.4.2 Services

Railway companies that provide shunting at various locations

Operator / Terminal CargoNet Green Cargo Grenland Rail
Alnabru X X X
Sundland (Drammen) X X
Elverum X
Kongsvinger X
Hamar X
Halden X
Kongsberg/Flesberg X
Ørvik (Brevik) X
Borgestad X
Ganddal X
Bergen/Nygårdstangen X
Trondheim/Stasjon X
Narvik/Fagernes X

For further information about services offered by operators that provide shunting services, please refer to the operators’ websites

Bane NOR does not offer shunting at present. If necessary, Bane NOR can arrange contact with a company that may be able to undertake shunting at locations other than those mentioned in the table above.

Contact: oss@banenor.no

7.3.4.3 Service facility description

Please see information concerning Sundland and Alnabru in Annex 3.6.2.1.

7.3.4.4 Charges

Charges for the use of shunting facilities are twofold.

Part 1. Bane NOR collects terminal charges - see Chapter 7.3.3.4
Part 2. The provider of the shunting service charges for the service.

Railway companies that perform shunting services at different locations

Operator / Terminal CargoNet Green Cargo Grenland Rail
Alnabru X X X
Sundland (Drammen) X X
Elverum X
Kongsvinger X
Hamar X
Halden X
Kongsberg/Flesberg X
Ørvik (Brevik) X
Borgestad X
Ganddal X
Bergen/Nygårdstangen X
Trondheim/Stasjon X
Narvik/Fagernes X

For further information about services and prices, please refer to the operators’ websites

7.3.4.5 Access conditions

The access conditions for the shunting areas are:

  • Allocated train path through the capacity allocation process
  • RUs are entitled to use Bane NOR’s shunting areas by entering into an ATS with Bane NOR

Please refer to the operators’ websites for the shunting operators’ terms and conditions

Safety and technical equipment at shunting stations and shunting facilities is part of the railway infrastructure pursuant to Chapter 5.2 and is covered by the minimum access package.

7.3.4.6 Capacity allocation

Capacity is allocated through the capacity allocation process. See Part 4.

7.3.5 Storage sidings

7.3.5.1 General information

Bane NOR offers stabling at a number of locations throughout the country.

For further information about each rail yard and stabling facility, please see Annex 3.6.3.2.

7.3.5.2 Services

The service includes “parking” of both passenger and freight trains, both during operational breaks and long-term.

Bane NOR does not offer provisioning services such as interior cleaning, etc. but RUs have the opportunity to arrange for such services at Bane NOR facilities themselves.

For information about the services that are or can be provided at each facility, please see Annex 3.6.3.2.

Information concerning power supply for stabled vehicles at Bane NOR’s facilities:

Vehicles with their own pantographs

- Main solution: From the catenary (including redundancy)
- Possible temporary backup solution: Existing train heating posts for vehicles that can be connected

Vehicles without their own pantographs

- Main solution: From train heating posts

Main terms and conditions

  • Stabling under live catenaries must meet the requirements concerning electrical safety, regardless of whether power supply is received or not.
  • Climbable materials must not be left under live catenaries without proper area protection, see TRV concerning fencing
  • Requirements concerning electrical safety, including materials that are considered climbable can be found in TRV

7.3.5.3 Serevice facility description

For descriptions of each facility, please refer to Annex 3.6.3.2.

For further information about the location and ownership of stabling tracks, please contact oss@banenor.no

7.3.5.4 Charges

Charges for the stabling of passenger trains

Access to Bane NOR’s holding sidings is priced in accordance with the marginal cost and is included in the minimum access package.

Stabling of rolling stock for freight is not priced at the moment. Bane NOR will devise practical solutions in consultation with the RU.

Stabling (i.e. parking) of passenger trains will be priced at the cost charged for performing the service, including a reasonable profit.

The stabling/parking charge comprises:

  • Operation and maintenance
  • Traffic management
  • Administration
  • Capital expenses

The need for stabling is also established in connection with the capacity allocation process. The charges are initially a one-year “subscription” and are set on a per-metre of train material basis. As of 2020, only two stabling areas, Lodalen and Drammen, will be used by multiple train companies. The charges for these two stabling areas are also based on subscriptions, determined on the basis of the number of hours ordered.

For further information about stabling areas, please see the report Charges for stabling of passenger trains Annex to the Network Statement 2022.

Subscription charges for stabling/parking (2019 charges)

Stabling areas Annual charge per metre Hourly charge per metre
Eastern Norway 3,943 1.09
Rest of the country 2,237 0.62

As regards stabling, Bane NOR bills the individual RUs on the basis of vehicle length.

The charges in 2022 will be adjusted in accordance with Statistics Norway’s price index for operation and maintenance of road systems, see section 5.8.

7.3.5.5 Access conditions

RUs are given the right to use tracks to rail yards/stabling facilities by entering into an ATS with Bane NOR. RUs may apply to Bane NOR for the use of Bane NOR’s rail yards and any services provided by Bane NOR at such yards at the charges applicable at any time.

Use of sidings for vehicle storage:

  • Short-term storage
    Any RU needing a track for storage of vehicles used in the RU’s daily and regular operations must report this need during the capacity allocation process, see Part 4.
  • Long-term storage
    RUs that need track space for long-term storage of vehicles must discuss this requirement with the OSS, oss@banenor.no

The following information must be included in the request:

  • need for track space, in metres
  • any need for additional services (e.g. electricity for train heating)
  • preferred storage location
  • axle load

All need for access to tracks for work on vehicles, including cleaning, must take place in accordance with the rules set down in Bane NOR’s Operational Regulations “ORV” - Bane NORs Operativt Regelverk

7.3.5.6 Capacity allocation

Capacity is allocated through the capacity allocation process. See Part 4.

7.3.6 Maintenance facilities

7.3.6.1 General information

As of 2020, all maintenance facilities in Norway that offer services to RUs are owned by Bane NOR. Nevertheless, Bane NOR has different roles at different facilities.

A number of Bane NOR’s maintenance facilities are rented out through exclusive agreements, either to railway companies or maintenance service providers. At such facilities, Bane NOR does not provide or otherwise manage the capacity of the facility. This applies to the following facilities

- Alnabru (Oslo)
- Bergen
- Bodø
- Brattøra (Trondheim)
- Fagernes (Narvik)
- Filipstad (Oslo)
- Flåm
- Hamar
- Kongsvinger
- Kvaleberg (Stavanger)
- Lodalen Fjellstallen (Oslo)

At other maintenance facilities, the capacity of the facility is provided and managed by Bane NOR. Maintenance service providers operating at these maintenance facilities do not have exclusive access. RUs that enter into agreements for access with Bane NOR are free to use other maintenance service providers at the facilities. This applies to the following facilities

  • Grorud (Oslo)
  • Lodalen (Oslo)
  • Marienborg (Trondheim)
  • Skien
  • Sundland (Drammen)

An overview of all maintenance facilities can be found in Annex 5.3.1.5.2.

7.3.6.2 Services

Bane NOR does not offer maintenance of train materials (maintenance services).

Bane NOR accommodates self-provision of maintenance services at the facilities where the capacity is provided and managed by Bane NOR. RUs are responsible for entering into their own agreements with maintenance service providers concerning such services, or must use their own resources.

For information about services at facilities where capacity is not managed by Bane NOR, please see Annex 5.3.1.5.2.

7.3.6.3 Service facility description

The tables below describe the facilities available at each maintenance facility.

Facilities for passenger trains

Facilities at workshops Bergen Bodø Filipstad Flåm Grorud Oslo Kvaleberg Stavanger Lodalen Marienborg Trondheim Skien Sundland Drammen
Lifting facility
Overhead cranes
Wheel lathe
Train wash
Glycol deicing facility
Toilet emptying facilities
Water filling facility
Recycling station
Train heating facility
Roof access facility
Thawing / Drying facility
Access beneath vehicles (Pit or column track)
Spare parts warehouse
Facility for carcass sanitation
Diesel refuelling facility
Paint facility

Facilities for freight trains

Facilities at workshops Alnabru Oslo Brattøra Trondheim Fagernes Narvik Hamar Kongsvinger Lodalen Fjellstallen
Lifting facility
Overhead cranes
Wheel lathe
Train wash
Glycol deicing facility
Toilet emptying facilities
Water filling facility
Recycling station
Train heating facility
Roof access facility
Thawing / Drying facility
Access beneath vehicles (Pit or column track)
Spare parts warehouse
Facility for carcass sanitation
Diesel refuelling facility
Paint facility

Please refer to Annex 5.3.1.5.2 for more detailed descriptions. Bane NOR wishes to note that discrepancies may occur in line with services being developed.

7.3.6.4 Charges

To the extent that use of the facility necessitates the use of railway infrastructure charged at a rate equivalent to the minimum access package, it will be charged as part of the minimum access package. This applies regardless of who the service facility is owned by and who manages the capacity of the facility concerned.

Maintenance service providers at the facilities determine their own charges for their services. For further information, please refer to their websites:

7.3.6.5 Access conditions

Bane NOR’s general access conditions are described in Part 3.

For maintenance facilities where capacity is managed by Bane NOR, RUs must enter into an agreement with Bane NOR for access. RUs wishing to enter in to an agreement may contact Bane NOR c/o Pål Anthonsen via pal.sigurd.anthonsen@banenor.no

Maintenance service providers determine their own terms and conditions for the services provided.

Bane NOR does not determine access conditions for facilities where the capacity is not managed by Bane NOR. Please refer to Chapter 7.3.6.1 for an overview of the facilities concerned.

7.3.6.6 Capacity allocation

Track access to maintenance facilities is allocated through the capacity allocation process. See Part 4.

The capacity at the maintenance facilities for which Bane NOR manages capacity is allocated in accordance with the “procedures for management and administration of the track use plan”. Please refer to the Workshop Manual.

Capacity allocation at maintenance facilities for which Bane NOR does not manage capacity is determined and described by the party responsible for managing capacity. See Annex 5.3.1.5.2

7.3.7 Other technical facilities, including cleaning and washing facilities

7.3.7.1 General information

Annex containing an overview of services at other technical facilities, including cleaning and washing facilities – see Annexes 3.6.5 and 5.3.1.5.2 All cleaning and washing facilities are linked to maintenance facilities as of 2020.

7.3.7.2 Services

7.3.7.2.1 Deicing facilities

Deicing facilities are available at the following location:

  • Alnabru freight terminal

This facility must be able to service 4000 metres of freight train per day.

7.3.7.2.2 Installations in connection with “Condition monitoring of rolling stock”

5 wheel damage detectors/wheel flat detectors and 3 acoustic bearing damage detectors (2020) are linked to a central monitoring system (FleetONE as of August 2020), owned and operated by Bane NOR. When passing each detector, the status of all of the train wheels and wheel bearings is provided and this can help detect wheel flats, damage to wheel bearings or other wheel damage. Regular monitoring of the condition of own rolling stock using the system must be managed by RUs themselves and the RUs are responsible for utilising the benefits of the system.

A further two wheel damage detectors/wheel flat detectors are linked to other systems (not available).

The train controller (Bane NOR) will receive an alert from the system when a wheel flat exceeds a defined threshold. When instructions have been received from the train controller, the train has to reduce its speed or stop, depending on the degree of severity. The reason for this is that highly critical conditions could cause serious damage to infrastructure over long distances if the train does not stop or reduce its speed.

In cases where infrastructure is damaged, the system will be used to determine who is responsible for the damage, which could result in a claim for compensation on the part of the responsible party, potentially an RU.

The system is available via a web interface https://hsd.opm.jbv.no/FleetOne/. Follow the link if you require access and click register in the top-right corner. The registration must be approved by the administrator before access is granted. For assistance, please contact OPM user support on tel.: +47 73410110 or send an email to: opm.brukerstotte@banenor.no

All rolling stock must be equipped with RFID chips. RUs are responsible for ensuring that all trains/carriages are equipped with RFID chips in accordance with applicable principles and that the ID structure of the chip is correct. RFID is used to identify rolling stock in the monitoring system and ensures unambiguous and rapid alerts for RUs in the event of wheel flats and/or bearing damage. Since RFID is mandatory, Bane NOR may issue sanctions against RUs that fail to meet the requirement, including in the form of fines.

Bane NOR has increased its focus on predictive maintenance and, as part of this, random sampling will be conducted by Bane NOR each year through the use of FleetOne for the condition of wheels and wheel bearings for the different RUs. In the event that poor maintenance/follow-up is detected, Bane NOR will require improved follow-up and maintenance on the part of the affected RUs in order to reduce the wear and tear on the infrastructure.

Since RUs are the party that gains most from the system, as data and predictions can be used to optimise RUs’ maintenance of wheels and wheel bearing, the support costs for the supplier of the system (Track IQ as of August 2020) will fall to the railway companies themselves. As the owner of the detectors, Bane NOR will assume the costs associated with the operation and the maintenance of detectors. Bane NOR’s maintenance agreement with the system supplier includes reference to a standard sub-agreement for support that may be used by RUs.

Overheating detectors

As of August 2020, Bane NOR has no less than five operational overheating detectors, one at Gravhalsen on the Bergen line, three near Trondheim and one on the Ofoten line.

The measurements from the detectors near Trondheim are processed at each installation and transferred to an SQL database at Marienborg in Trondheim. Any alarms are transferred directly via a dedicated interface to the train controller in the Central Region, who will stop the train and pass the information on to the RU.

Alarms from the detector at Gravhalsen are received by the train controller in Bergen via local security teams. Data from this detector is also available via a web interface and any RUs that would like access can be granted access to data from their trains.

7.3.7.3 Service facility description

Wheel damage detectors/wheel flat detectors are available at the following locations:

Location Line Details FleetONE
Langum The Sørland Line Between Gulskogen station and Mjøndalen station Yes
Huseby The Drammen Line left main track Between Brakerøya station and Lier station Yes
Høyseth Dovre Line Between Ler station and Lundamo station Yes
Skatval The Nordland Line Between Skatval station and Langstein station Yes
Straumsnes Ofoten Line Between Djupvik station and Straumsnes station Yes
Haugfjell Ofoten Line Between Katterat station and Bjørnfjell station No
Gravhalsen The Bergen Line Between Myrdal station and Upsete stop No

Acoustic bearing damage detectors are available at the following locations:

Location Line Details FleetONE
Huseby The Drammen Line, both main tracks Between Lier station and Brakerøya station Yes
Skatval The Nordland Line Between Skatval station and Langstein station Yes
Straumsnes Ofoten Line Between Djupvik station and Straumsnes station Yes

Hot box detectors are available at the following locations:

Location Line Details
Haugan The Nordland Line Between Vikhammer station and Midtsand station
Hegra Meråker Line East of Hegra stop
Skatval The Nordland Line Between Skatval station and Langstein station
Straumsnes Ofoten Line Between Djupvik station and Straumsnes station
Myrdal The Bergen Line Before the Gravhals tunnel in the Bergen direction

7.3.7.4 Charges

The charges for support, set-up and customisation of the system for individual RUs, as well as training courses, will be determined based on the agreement each RU wishes to enter into with the system supplier. As a minimum, the agreement must include the registration of the RU’s RFIDs in the system and that adequate maintenance levels can be maintained.

A direct agreement with the supplier provides access to remote support and other benefits. For example, the supplier will be able to assist in the integration with the RU’s own systems (data export, export of work orders, …). The supplier will also be able to improve the reference values for the specific wheel bearing models used by the RU, as well as customising other parameters. There is also an option for the development of new desired functionality.

7.3.7.5 Access conditions

Not applicable

7.3.7.6 Capacity allocation

Not applicable

7.3.8 Maritime and inland port facilities

7.3.8.1 General information

Overview of port facilities linked to railway activities, see Annex 3.6.2.3 Port terminals.

7.3.8.2 Services

Bane NOR does not offer any services at port facilities. Please see Annex 3.6.2.3 Port terminals. for information about the services that are offered at each facility.

7.3.8.3 Service facility description

Information concerning port terminals with railway links has been provided for each port. See description in Annex 3.6.2.3 Port terminals.

7.3.8.4 Charges

Each port facility provider will determine the charges for its services. See Annex 3.6.2.3 Port terminals.

7.3.8.5 Access conditions

7.3.8.6 Capacity allocation

SeeAnnex 3.6.2.3 Port terminals.

Track access to and from port facilities is allocated through the capacity allocation process.

7.3.9 Relief facilities

7.3.9.1 General information

The main purpose of the contingency terminal is for loading and unloading operations for freight trains in instances where freight trains are unable to reach the destination terminal due to unforeseen circumstances.

Bane NOR has an emergency response portal (Bane NOR Emergency Response) containing information about emergency response, available via the Emergency Response Portal - Beredskapsportal

A password is required to log in to the Emergency Response Portal. To request a password, please email beredskap@banenor.no

7.3.9.2 Services

Bane NOR facilitates independent delivery of loading/unloading services at its relief facilities.

7.3.9.3 Service facility description

There are relief facilities at the following locations:

7.3.9.4 Charges

The user of the terminal shall cover Bane NOR’s costs for operation and maintenance of the contingency terminal, unless otherwise agreed. Costs that will be invoiced are variable, and shall cover operations and maintenance as a result of use (including snow removal, paving/gritting and repair of damage).

7.3.9.5 Access conditions

Conditions for the use of relief facilities for contingency terminals:

a) The main purpose of the contingency terminal is for loading and unloading operations for freight trains in instances where freight trains are unable to reach the destination terminal due to unforeseen circumstances.

b) Secondarily, the contingency terminal may be used for other purposes. Conditions for secondary use are that operations that use the contingency terminal shall make the area available within 4 hours upon receipt of notification that the terminal needs to be used for its main purpose.

7.3.9.6 Capacity allocation

Input text from freight.

7.3.10 Refuelling facilities

7.3.10.1 General information

Bane NOR offers refuelling facilities at the following locations:

  • Alnabru
  • Bodø
  • Hamar
  • Trondheim - Marienborg
  • Mo i Rana
  • Røros
  • Steinkjer
  • Åndalsnes

A list of Bane NOR’s refuelling facilities is provided in Annex 3.6.9.

Fuel supply is offered at all refuelling facilities mentioned in Annex 3.6.9.

7.3.10.2 Services

The services provided by Bane NOR comprise access to pumps for refuelling of rolling stock, as well as supply of fuel. The service is the same at all facilities mentioned in 7.3.10.1.

7.3.10.3 Service facility description

All facilities mentioned in 7.3.10.1 and described in Annex 3.6.9 are compatible with all locomotives and motor vehicles that currently operate in the railway network, as well as the new Type 76. In the event of questions concerning technical compatibility, please contact Bane NOR by sending an email to jan.lutterloh@banenor.no

A list of refuelling facilities is provided in Annex 3.6.9.

7.3.10.4 Charges

The charges for the use of the diesel refuelling facility include, among other things, the following cost elements:

a) Depreciation of incumbent investments in technical facilities, hire of technical facilities
b) Basic rent for the allocation of the necessary area for the diesel refuelling facility, including access for tankers
c) Costs associated with technical operations, corrective and certified maintenance of the diesel refuelling facilities
d) Administrative and financial management of the facilities, including the calculation of consumption
e) Continuous advancing and procurement of diesel, accommodated to meet the user’s ongoing operational needs

The above mentioned cost elements from letter a) to letter d) are collectively adjusted in accordance with Section 6-9(2) of the Norwegian Railway Regulations, with a mark-up for reasonable profits, and are divided across all train operators that use the facility at any time, based on the users’ scope of use (proportion of the total number of litres of diesel). The charges for use of the fuel facility are invoiced quarterly in advance based on last year’s distribution. On-account amounts for items a) to d) above are adjusted continuously in accordance with arrears settlement. For 2020, the average mark-up for variable costs was NOK 0.31/litre.

Item e) is invoiced monthly in arrears based on consumption and is subject to an added charge compensation of 20 øre excluding VAT per litre.

Bane NOR aims to review the mark-up during the course of 2021.

7.3.10.5 Access conditions

RUs are entitled to use railway infrastructure up to fuelling facilities, where available, by concluding an ATS with Bane NOR.

RUs must enter into agreements with Bane NOR for access to the supply of fuel at fuel facilities. Access agreements apply to all facilities. Access is offered for rolling stock only. Road-rail machines cannot use Bane NOR’s fuel facilities.

When an access agreement is entered into for the facilities, an electronic card is issued, which must be kept in the vehicle and used for refuelling.

Please contact Bane NOR c/o Jan Lutterloh jan.lutterloh@banenor.no to enter into an access agreement. Bane NOR intends to review its business model for fuel facilities during 2021.

7.3.10.6 Capacity allocation

Track access is allocated through the capacity allocation process.

ns2022en/service_facilities.txt · Sist endret: 2020/12/11 12:17 av wesase