GSM-R is the communications system used as the train radio and for emergency situations.
GSM-R, ‘GSM for Rail,’ is built upon the mobile standard for GSM and is customised toward the railway’s special functions along with extensive demands for security and availability. This is a common European communications system that enables international rail traffic and interoperability, increases the efficiency of the railway service and allows new services for the users.
Interoperability of the GSM-R system is the ability for GSM-R radios from abroad, with access to the Norwegian network, to function as prescribed.
Terminals to be used in the Norwegian GSM-R network must meet the requirements in chapter 188.8.131.52.1.6
Terminals with a foreign SIM card are expected to perform in the same manner as with a Bane NOR Nett SIM card. The services available to terminals using a foreign SIM card should be the same as with using a Bane NOR Nett SIM card.
The EIRENE Specifications provide the framework for interoperability (for mobile communications). They underpin the EC Directive on the Trans-European High Speed Rail Network, along with other specifications being developed by the UIC.
At the highest level it is the Interoperability Directive (96/48/EC) which sets the overall framework and which must be adopted into national law by each of the Member States. The Interoperability Directive refers to a set of TSIs (Technical Standards for Interoperability). These TSIs provide more detailed descriptions of the requirements for the subsystems to which they relate. Of particular interest for the radio communications system is the TSI Control Command.
Subscribers from other GSM-R operators in Europe will be able to roam on the Norwegian GSM-R network if the foreign operator has an agreement with Bane NOR for roaming.
Foreign subscribers who are roaming on the Norwegian GSM-R network will have access to the same services as Bane NOR’s subscribers.
All sections of the Norwegian rail network, including all tunnels, have GSM-R coverage. The entire network meets the requirements for coverage in EIRENE SRS.
General GSM-R functions are normal telephony/data services commonly made available by traditional mobile services and these will create the basis for additional specialised services.
The service provides for ordinary connections and transfer of voice and signal information between subscribers. The service also satisfies Norwegian authorities’ rules and regulations for civil emergency calls.
The service provides for transfer of SMS to and from a message handling centre (SMSC) and a mobile terminal.
Circuit Switched Data
The Norwegian GSM-R network supports circuit switched data communication BS26. The service has a data rate of 9.6 kbit/s. The service must be ordered, approved and activated on each subscription.
The Norwegian GSM-R network supports the GPRS service. The service must be ordered, approved and activated on each subscription.
Specific GSM-R functions are services designed especially for railway use. Some of the following services are also designed to support dependable and affective communication between the train operator and trains in transit.
This service enables high priority communications to train drivers, traffic controllers and additional relevant personnel about hazardous situations within a predefined area, with the intent of avoiding undesirable situations.
Prioritisation of calls
This service provides the correct prioritisation of calls on the GSM-R network.
This service enables a B-subscriber to be contacted via the subscriber’s functional roll instead of the number connected to their mobile terminal. The A-subscriber uses a functional number and the network selects the MSISDN (Mobil Station ISDN Number) for the SIM where the functional number is active.
This service provides the ability to set up a group call in half duplex mode between several subscribers from a predefined group.
This service allows one-way communication for warning and announcement of messages between an initiator and a group of subscribers.
All conversations to or from a GSM-R terminal are recorded and stored in a Voice Recorder, and are available for future listening if a special occurrence/accident requires documentation concerning related conversations/calls during this timeframe.
All terminals involved in an emergency, including the call initiator and recipient, should send a notification/acknowledgement receipt to an Acknowledgement Centre on the GSM-R network. The messages are stored in the Acknowledgement Centre so they can be accessed later if a special occurrence/accident requires documentation concerning related conversations/calls during this timeframe.
Train Operator and Block Post Keeper Services
GSM-R service which ensures that train operator centres and Station Masters have access to all voice and message services.
The GSM-R equipment and software must hold a valid EC Certificate of Conformity issued by a notified body that documents the compliance with EC Directive 2008/57/EC and Control Command and Signalling Subsystems - CCS TSI, Commission Decision 2012/88/EU and all underlying specifications.
Only approved GSM-R terminals must be used. It is the user’s responsibility to ensure that the equipment being used at any given time is approved.
Bane NOR recommends that the users contact their vendors for updated information regarding approval.
Further information regarding GSM-R terminals is available at Bane NOR’s website: http://www.banenor.no/kundeportal/jernbanen-i-norge/tjenester-og-priser/tilhorende-tjenester/gsm-r/
To gain access to the GSM-R network the terminal must have a SIM card installed. The SIM card contains, among other things, information about which services are given access to dependent upon which function the terminal has. There is for example a profile for the train radio terminal for the train driver (cab-radio), handheld terminals and for ERTMS. When ordering a subscription (SIM card) it is necessary to stipulate which use is intended.
Before a customer can use the GSM-R network there must be a customer/client relationship established between the customer and Bane NOR. The customer must fill out a ‘Customer Form’. See URL-address below. The form must be filled out, signed and sent to Bane NOR’s Operations Centre (NOS), see chapter 184.108.40.206.1.8.1 for contact information.
On the Customer Form, the organisation’s information will be filled in along with the billing address. Each customer that registers will be sent a bill for all subscriptions which are associated with them. If an organisation consists of several units that require their own bill, a main agreement can be set up with the internal units registered as secondary customers. The secondary customers are also to be registered on the ‘Customer Form’, but it is important to specify the Department/Unit.
The following is also filled in on the ‘Customer Form’:
Who will have authority to conduct ordering associated with the subscription
Fault notification point which will be the first line of support for the customer’s users of GSM-R. This point of contact will receive and, when needed, relay faults to Bane NOR’s Operations Centre which is the second line of support for users, if nothing else is agreed upon.
Expected number of future subscribers so that a number series may be reserved for the customer, if applicable.
When Bane NORs Operations Centre receives the ‘Customer Form’ the customer is registered in the customer and subscribers system and the customer will be issued a customer number which is to be used for all inquiries concerning the subscription/SIM card.
All entities authorised by Norwegian Railway Authority to conduct railway operations must register as a customer when they desire a SIM card to utilise GSM-R. Additional information as to who this concerns, cf. URL below. In addition Bane NOR departments can order a GSM-R subscription.
If a request comes from a customer not encompassed by the above and they state that they have the right to have a GSM-R radio for train communication or emergency communication, it must then be ordered by their client, which will be either a rail operator or the unit in Bane NOR they have been hired by.
If an operator charters a train from abroad and the owner is not on Norwegian Railway Authority’s list, the SIM card can be ordered from NOS by those who are chartering the train. The charterer must be registered in the system as a customer and the customer who orders a subscription will be responsible for the subscription/SIM card.
A customer relationship must first be established between the customer and Bane NOR and then the customer can order a SIM card to use the GSM-R network.
Changes to the customer relationship shall be reported in writing to the Operations Centre (NOS).
SIM cards can be ordered either by a new customer or by a previously registered one when for example there is an error on the SIM card. In both cases ‘Subscription Form’ is used’, see URL below . The form is to be filled out, signed and sent to Bane NOR’s Operations Centre (NOS), see chapter 220.127.116.11.1.8.1 for contact information. Be advised, it takes approximately two weeks for delivery of the SIM card. Larger orders take longer.
If it is necessary to make changes or updates, Bane NOR’s Operations Centre (NOS) will update the contents of the user’s SIM card. The updates will be done either directly via a card reader or over the air via SMS. The updating method is dependent upon whether the SIM card is physically available or not. With regard to updates that have not been requested by the user, the Operation Centre will contact the user prior to running the update.
SIM cards for ERTMS
The ERTMS SIM card has its own profile and must be specially ordered. Each vehicle has two modems and needs two SIM cards.
Test and Course SIM card:
NOS also has the ability to loan out special SIM cards designed for testing and holding courses. The contents of these SIM cards are slightly different from usual SIM cards. The use of such test and course cards will therefore not disturb normal users of the GSM-R network. Contact the Operations Centre if you wish to borrow SIM cards for testing or holding courses, see chapter 18.104.22.168.1.8.1 for contact information.
Bane NOR’s Operations Centre (NOS) for GSM-R is located at Marienborg in Trondheim. The Operations Centre monitors and operates GSM-R and other rail-related infrastructure. The Operations Centre is staffed 24/7/365
Telephone: +47 73 41 01 10
Fax: +47 73 41 01 11
Signal og tele, Nasjonalt Operasjonssenter (NOS)
Postboks 6166, Sluppen
Osloveien 105, Marienborg
Bane NOR’s Operations Centre offers 24/7/365 user support for the users of GSM-R.
For external users the Operations Centre acts as second line of support. External users should first contact their own operations centre who will handle the incident and contact Bane NOR’s Operations Centre if necessary
Issues dealt with by user support:
Fault reports regarding GSM-R
Ordering of GSM-R subscriptions (SIM cards)
Blocking of subscriptions (SIM cards) to prevent unauthorised use. Blocking of subscriptions can only be initiated by the person authorised in the ‘Customer Form’. Requests for blocking and reopening are processed by phone.
PIN/PUK: User support can be of assistance if the SIM card is locked. Only personnel authorised by the customer can obtain a PIN/PUK.
Notification of scheduled an unscheduled deviations in the GSM-R network
Updated Bane NOR December 2019